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Terms & Conditions

The terms and conditions listed below apply to clients who have received an invoice from Creative’s Genie. This agreement is based on any services offered by Creative’s Genie to the Client in the past, present, or future. Because the services delivered by us are unique and distinct from one another, the following terms and conditions pertaining to the particular services acquired and recorded in the Creative’s Genie’s invoice. Other than the basic Terms and Conditions, additional conditions will implement depending on the invoiced services purchased by the client.

Authorization:

The Client hires Creative’s Genie as an independent contractor to develop and set up new accounts for the acquired services. If necessary, the client hereby approves Creative’s Genie to access their pre-existing accounts, granting “write permission,” and initiates the agent, organization, affiliates, and account provider to grant Creative’s Genie access to the client’s accounts, as well as any other login, access information, or programs that require authentication. The client also grants Creative’s Genie permission to use the login information to access any third-party accounts linked with the acquired services or any site from which the client wishes Creative’s Genie to access certified images, copyrighted text, and other technical data, setups, audio, video, media, and content helpful in creating and developing the acquired services.

Links:

All links presented by the client have been validated and authorized for use on the client’s services, according to this agreement. Creative’s Genie accepts NO RESPONSIBILITY for any suit(s) aimed at the client via links that have not been sanctioned for use on the client’s account and services.

Text and Files:

Text and any other file provided by the client must be presented in a widely accepted electronic version (e.g., Microsoft Word /.jpg /.gif /.png /.pdf). Submissions can be made via email attachment or external USB drive. If Creative’s Genie is asked to receive files through other means, additional fees will apply. Creative’s Genie will never sell or share your Personal Information with a third party for marketing reasons. If Creative’s Genie or all of its resources are procured, all of the information recorded by Creative’s Genie through the Site and other methods and services offered by Creative’s Genie will be transmitted resources. We retain the right to unveil such information in exceptional circumstances when we have reason to believe that doing so is essential to identify, contact, or carry legal proceedings against someone who may be causing damage to or intervention with (either purposefully or unknowingly) our rights or assets, other members, or anyone else who could be affected by such actions. We also retain the right to reveal such information when we reasonably believe that the law necessitates it.

Additional Requests:

If the client wishes Creative’s Genie to create or design extra material for web or print use, the standard rate will apply depending on the service purchased. Cookies enable us to retrieve technical and navigational data like browser version, time invested on our Site, and pages visited. We also use cookies to function ad campaigns for our offerings and services, such as special offers, when you visit other websites (these cookies are known as “Advertising Cookies”). Through the usage of cookies, we do not acquire, store, or uphold any Personal Information about you. Furthermore, the information we contain in cookies is not linked to any Personal Information you may disclose while on the Site. We hold the right, however, to use IP addresses and other tracking technologies to identify a viewer when we consider it to be essential to strictly comply with the Site’s policies, to safeguard the Site, our clients, or others, or when we believe in good faith that the law mandates it.

Payment Terms/ Workflow:

The client agrees to pay a certain percentage of the total quoted amount in advance as mentioned in the invoice to proceed with the work (The advanced payment will be non-refundable in any case). The balance (final payment) is due upon or before the completion of the service. Payments can be made online via credit card, bank draft, money order, cheque, bank transfer, or email transfer. If payment is not received within thirty (30) days of delivery of our completion notice, Creative’s Genie retains the right to eliminate all web content, designs, and development from the Internet. If a payment delay is expected, kindly contact Creative’s Genie ahead of time to discuss prospective issues. We may be able to cater a substitute setup if issues are expected. If a client fails to make a payment, Creative’s Genie may take appropriate action, and the account may be turned over to a third-party collections agency for precise managing and recovery.

Client Service Amends:

Creative’s Genie takes dignity in delivering outstanding customer service. That is the essence of our agreement and business as a whole. To that end, we promote client insight throughout the design phase. However, we recognize that the client may demand considerable changes to services that have already been delivered to the client’s specifications. Yet, to satisfy our clients to the fullest, the changes will be carried out after the submission of the final draft. Please keep in mind that no changes will be made during the work process.

Furthermore, if the client overlooks anything and wishes to include additional work operations during the purchased service development, he will be charged extra. However, if Creative’s Genie fails to complete any task, we will make free changes or refund the charged amount for that particular task.

Third-Party Modifications:

Some clients may wish to separately modify or upgrade their services after the design/development process has been completed in order to reduce costs and prevent additional expenses. The client agrees that once we finish development for the client’s services and the client tries to upgrade services initially completed by Creative’s Genie and damages the layout or hinders the capacity of the services to exhibit or operate correctly, the time to repair will be evaluated at new charges.

Additional Expenses:

The client agrees to pay Creative’s Genie for any essential client-requested costs incurred during the development process. Purchase of specialized fonts; purchase of specialized photos, audio, and video; forms; purchase of particular software; use of any third-party plugins; third-party web platforms; and submission to specialized search engines at the client’s demands are examples.

Ownership:

The client will receive ownership of the completed compiled work of service rendered by Creative’s Genie and graphic elements upon final payment for the development. This includes design, images, graphic elements, source code, work-up files, text, and any program(s) designed exclusively or purchased on the client’s behalf for the completion of this development. All components created for online publication remain in the possession of Creative’s Genie until the client makes full payment for the development. At this point, all components become the client’s possession and may be used as they see fit. If the client uses the components mentioned in this agreement on the internet before the bid of final payment, this agreement is violated, and suitable penalties will implement.

Design Credit and Reviews:

The client agrees that Creative’s Genie may include a byline on the website, thereby establishing design and development credit. The client also agrees that the website, graphics, video, audio, and any development generated for the client will be incorporated in Creative’s Genie portfolio and that the client will submit a testimonial when requested.

Right to raise charges or make revisions to terms of the agreement:

Creative’s Genie reserves the right to raise service fees, revise, amend, or modify the Terms of this Agreement, Privacy Policy, and Contracts at any time and in any way. Any revised version or modification will be published on Creative’s Genie website in full compliance with our Terms and Conditions.
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